Returns and Exchanges

If you are unhappy with your purchase for any reason, we would love to help.

We are happy for you to exchange clothing and shoes that may be the wrong size, accessories that aren’t quite right and kiddies clothing that doesn’t fit. Please email us or call us in-store on 09 422 9445 and we will help sort this out for you.

For faulty garments please call in-store so we can talk about refunds, shipping costs, or a possible exchange – if there are more available in store.

We ask that you return the item/s that you don’t want any more within 14 days of you receiving it, to be able to receive a full refund. Remember you can email or phone us straight away and we can get the process under way.